Published Date : 4 February 2021
KD 283.2 million stc’s revenues in 2020
Net profit KD 32.1 million

  • stc launched advanced distinct products and services backed by 5G technology.
  • stc demonstrated its ability to overcome the economic challenges to keep up with the business operations and strengthen the digital transformation strategy.
  • stc has developed its corporate strategy to support its operational performance and create an added value to its shareholders and customers.
  • stc enhanced its position as the second largest telecom operator in Kuwait with a market share of approx. 35% in terms of sector’s market share of revenues
  • stc records an EBITDA of KD 73.4 mn
  • Recommendation to distribute cash dividends to shareholders by 60 fils per share in 2020.
  • stc implemented advanced plans to ensure business continuity in order to enhance its profitability through the adoption of a balanced as well as effective financial policy for the operational and capital expenditures.
  • stc achieved these results by the continuous efforts and professionalism of its staff, despite the global economic challenges resulted by COVID-19.

Kuwait - 3 February 2021 : Kuwait Telecommunications Company (stc), a world-class digital leader providing innovative services and platforms to customers and enabling the digital transformation in Kuwait, announced its financial results for the financial year ended 31 December 2020. stc highlights the financial and operational performance in addition to the social initiatives that the company took during the year 2020 amid COVID-19’s difficulties, challenges and negative economic consequences affecting most companies within various sectors.

The financial results for the financial year ended 31 December 2020
KD 283.2 mn
KD 73.4 mn
KD 32.1 mn
Net Profit
64 fils per share
Earnings per share
KD 374.2 mn
KD 222.2 mn
Shareholder’s Equity
445 fils per share
Book Value Per Share
1.9 mn customers
Customer base

Commenting on the announcements of these results, Dr. Mahmoud Ahmed Abdulrahman, stc’s Chairman, stated: “2020 was an unusual year that is radically different from previous years in terms of the external events associated with the COVID-19 pandemic. In addition to the ongoing internal development processes which have resulted in a significant transformation of stc’s operational activities in line with company's digital transformation strategy”. As for the overall performance of the telecommunications sector, Dr. Abdulrahman added: “On a local, regional and global level, the telecommunications sector is witnessing drastic changes in terms of enhancing the digital services and business solutions in addition to providing advanced as well as diversified Information and communication technology (ICT) packages aimed at enhancing company’s operational and financial performance”.

He pointed out: "Despite the continuing negative repercussions of the current economic crisis associated with the COVID-19 pandemic, which affected most sectors on a global level, we are optimistic about the future of business, and we are; therefore, constantly seeking to renew and innovate everything we offer our customers with in addition to our keen to expand easy and accessible communication channels to provide better and faster services”.

Dr. Abdulrahman commented on stc’s social initiatives since COVID-19’s outbreak: “During 2020, stc was keen to support all segments of Kuwaiti society by launching a series of social initiatives that include supporting the country’s preventive activities in the field of health, safety and social awareness”. He also stated: "Throughout the year, stc has collaborated with some governmental agencies and medical companies on ways to prevent the infectious diseases in addition to undertaking a number of precautionary measures and procedures for prevention in accordance with the health guidelines and instructions provided by the Ministry of Health. stc has also adopted the best safety standards and instilled them in the culture of performance of its employees to provide high quality services consistent with the required measures that were predefined to protect its customers and employees. stc has also continued providing social activities targeting several sectors, including sports, education and health, with the aim of leaving a social impact in Kuwait.

In addition to its leading role in providing integrated, advanced and innovative digital as well as technology solutions for individuals and enterprises throughout the COVID-19 outbreak, stc has been able to achieve these results by adopting a flexible operating model in addition to being flexible in implementing the company's digital transformation strategy and providing integrated advanced technical solutions that serve the Kuwaiti government's outlook with regards to the social distancing for the individual and enterprise segments.

Capitalizing on the 5G network, stc was able to provide a range of digital services, which have become a major part of the Kuwaiti society’s daily activities. Furthermore, stc was also able to meet the growing demand for high-speed wide broadband networks following the latest governmental decisions with regards to pursuing the current academic year through online platforms. Not to mention company’s digital and cloud computing services designed to better serve the latest corporate directions”.

Commenting on the stc’s financial position as of December 31, 2020, Dr. Abdulrahman said: "Company's total assets reached KD 374.2 mn at the end of 2020, while the total shareholders' equity increased by 3.2% reaching KD 222.2 mn. As a result, the book value per share reached 445 fils. Moreover, the company has a strong solvency position among its peers in the Middle East.

stc’s Board of Directors has recommended distributing cash dividends to respective shareholders of 60 fils representing 60% of the share’s nominal value for the year ended 2020, subject to the approval of the Ordinary General Assembly of the company. This decision was driven by stc's confidence in the evolution of its business, its strong financial position and the ongoing cash flow generation during economic downturns."

Commenting on the announcement of company’s financial results for the year ended December 31, 2020, Eng. Maziad bin Nasser Al Harbi, stc’s CEO, stated: "Despite the worldwide economic challenges associated with the COVID-19 pandemic and the strong competition in the Kuwaiti telecommunications market, stc has managed to achieve good levels of revenues and enhance its operational efficiency to add value to its customers and achieve better returns to its shareholders. stc has also demonstrated its ability to overcome potential challenges and potential risks while keeping up its business operations and serve customers during such circumstances. stc was able to achieve the above mentioned results due to the great efforts provided and the dedication of its employees, who demonstrated their determination to address the health risks we experienced from COVID-19’s outbreak. This was the main reason, which helped the company to continue providing services to its customers with the same quality standards despite the growing demand and the convergence of the communications with customers and customer delivery services to the digital platforms”.

Al Harbi added: "Consequently, stc has been able to achieve good financial results that meet the aspirations of company's shareholders during the unprecedented and unstable situations where the total revenue reached KD 283.2 mn in 2020, compared to KD 293.7 mn last year. This decline is attributed to the total and partial lockdown imposed in Kuwait due to COVID-19, resulting in a decline in the sales revenues of the consumer sector, as well as a significant and almost a total decline in the roaming services revenues as a result of the closure and suspension of flights at most airports worldwide. stc’s social contributions that we are proud of have also contributed to the decline in company’s revenue, where customers have been provided with unlimited free local calls for all mobile networks, in addition to a 5GB internet package per day from March 22, 2020 to April 20, 2020, in collaboration with the Communications & Information Technology Regulatory (CITRA) in support of the Kuwaiti community during the COVID-19 crisis. In contrast, sales of the business and enterprise sector has witnessed a growth in volume due to the need and increasing demand for digital and IT services.

On the other hand, while COVID-19’s negative consequences during 2020 had a significant impact on the financial results of most of the companies, this has put a considerable pressure on the business movement, which in turn led to a decline on stc’s consolidated revenue resulting in a decline on company’s profitability levels during 2020. The increase in the expected credit losses for on trade, other receivables and contract assets was also by 17.9% reaching KD 15.0 mn in 2020 compared to 2019 had a significant impact on EBITDA which reached KD 73.4 mn in 2020 compared to KD 83.8 mn during 2019. While EBITDA margin reached 26% in 2020 compared to 29% in the previous year. On the other hand, the increase in the depreciation and amortization item by 4.2% to reach KD 39.3 mn in 2020 as a result of capital expenditures invested on expanding the 5G network formed a burden on company's net profit which reached KD 32.1 mn (earnings per share 64 Fils) with a profit margin of 11% compared to KD 43.6 million (earnings per share 87 fils) and a profit margin of 15% recorded by the company in 2019. While the customer base has reached KD 1.9 mn customers by the end of December 2020”.

Al Harbi pointed out: "stc achieved these results by implementing the digital transformation strategy and providing integrated technical solutions for individuals, private companies and government sectors. Furthermore, stc has been always keen to push its business into new areas of sustainable growth, through a series of innovative initiatives aimed at improving operational efficiency and customer experience in addition to delivering the best services and products that meet the needs of its customers throughout COVID-19 and its associated requirements. Not to mention stc’s support to the business sector through providing a well-developed 5G network infrastructure with the best and widest coverage. At stc, we are working on a balanced cost optimization program to achieve the best results and enhance company’s profitability by adopting effective financial plans in terms of operating and capital expenditures. Thus, stc was able to structure its capital expenditures, especially after the negative effects of the current economic crisis in order to ensure the liquidity of cash flows under the current circumstances. The year 2020 witnessed the launch of many offers and services that best serve our individual and enterprise customers. stc also launched the new brand name of its subsidiary “QualityNet” to become solutions by stc, the company's arm specializing in providing integrated business solutions".

Al Harbi added: "stc's financial results for the end of 2020 reflected its competitiveness and strengthened its position as the second largest telecommunications company in terms of its market share of revenues in the Kuwaiti telecommunications sector of approx. 35%".

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