What is emtiyaz?

emtiyaz is our performance-based rewards program created to celebrate and recognize outstanding achievements across all sales channels.

Driven by our ongoing commitment to excellence, emtiyaz is here to reward those who go above and beyond.

What are emtiyaz’s key benefits?

Clear visibility of performance across partners, stores, and sales agents.
A motivating culture that celebrates and rewards success.
Enhanced customer satisfaction and operational excellence through service quality metrics.

Quarterly winners and prizes:

Top Performing Sales Partner Award
Recognition Award for the Best Two Performing Branches
Top 15 Sales Performers Award - KD 750 per winner

Recognition:

Winners will be recognized quarterly at a special ceremony attended and sponsored by stc senior management, in appreciation of their efforts and achievements.

Winners Selection Mechanism:

Winners are selected from among sales partners, branches, and sales representatives based on achieving the highest overall results in the balanced scorecard.

Eligibility conditions:

Balanced scorecard criteria:

Core achievement threshold: A minimum of 80% of the core sales target must be achieved.
Overall score threshold: Branches or employees must reach an overall score of 80% or higher.
Customer satisfaction: Stores and agents must maintain a Quality-of-Service score above 80%.

Exclusion criteria:

Participants will be excluded from the program for any sales violations.

Effective date:

The emtiyaz rewards program will take effect starting Q2 2025.

We encourage all teams to stay focused and committed to delivering exceptional performance and service.

For further information or clarifications, please contact the Sales Performance team.

Incentives that reflect your dedication.

Recognize. Reward. Rise.